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About Us

Zest was established in 2005, offering professional website, mobile, custom software development and secure hosting services to a diverse range of clients.  Our expertise is broader than that of pure website development, we utilise web technologies to enhance and deliver solutions that deliver a positive ROI for your business.

Our core services include:

  • Web Site Design & Development
  • Content Management and E-Commerce Implementation
  • Google Map Applications
  • iPhone and Android Apps
  • Professional Web Site Hosting
  • Custom development using ASP.Net/SQL Server or PHP/MySQL
  • SEO and Google Analytics

Our Mission

We don’t just build web sites, we understand business and incorporate this understanding into our developments.

We work closely with our client base to help them better understand how usability and design works with their brand to ensure that users (both internal and external) are engaged and enthusiastic about the application they are using.

Zest’s team includes professionals who not only understand and keep abreast of the best development practices, they also understand business and the effect a professional high quality internet presence can have on your clients. Our design and development team members come from roles as diverse as Client/Project Managers, Senior Designers, Solution Architects and Small Business Client Managers.

We form strong relationships with our clients, to ensure that you get the best possible service and expertise, while keeping our costs realistic and affordable.

We’re not too big to care!  If you’re thinking about a web site or software development to help drive your organisation forward, then we can help.

At Zest we follow an iterative development methodology, ensuring that the outcome we deliver meets your expectations

  • Project Management
  • Communication
  • Quality Assurance
  • Enhancement
  • Monitoring Site Traffic
  • On Going Support

Our Approach

Project Management

Web development projects can be a large undertaking for both the development house and the client. To ensure the successful delivery of your project Zest will appoint a senior project manager who will ensure that the three key components of any project, scope, cost and time are managed in a clear transparent manner that ensure the successful delivery of the project.


Clear communication is key to the success of any project. Zest will establish a clear communication plan that meets the requirements of all stake holders prior to the project beginning.

These can take the form of regular status reports and project meetings for larger pieces of work through to simple email updates on status for smaller discrete projects.

Quality Assurance

Web development at Zest is strictly quality controlled from start to finish. All code that Zest produces is rigorously tested and checked to ensure that it meets the industry standards for best practice.

A testing process is in place and includes the use of test cases, quality assurance testing, bug tracking and user acceptance testing (which the client is required to complete). Once the site has passed Zest’s rigorous QA process and our client’s UAT it is then certified to go live and be viewable to the public.


After the site is completed and live, Zest will continue its support by staying in regular contact with the client. Through this regular interaction Zest will be able to enter into an open and honest dialogue regarding the site’s ongoing performance.

Any suggestions for future enhancement or proactive improvements will be documented and presented to the client for consideration.

Monitoring Site Traffic

We implement Google analytics to track all site access, pages visited and goals tracked within the site. This is generally agreed as both Zest and our clients preferred method to track and monitor the output of a sites performance.

After a predetermined period of time the client and Zest can agree to evaluate the performance of the site and determine if it is meeting the client’s needs. Based upon the results of this evaluation the client may choose to commission enhancements that introduce new performance related features that may be desirable in the new site.

On Going Support

Zest believes that the ongoing support of any site we build is just as important as the initial development. We ensure that the same highly skilled developers involved in the build of the site are involved in the support of it. One of the reasons we are so passionate about the Drupal platform is the flexibility it offers our customers as they manage and maintain their website. Zest offers a range of support options to suit our clients requirements, details are available here.

At Zest we are passionate about what we do, we stand by our work and your investment by ensuring that only our best, most qualified developers maintain it. It is a common occurrence in the industry for a new site to be built and then quickly handed over to a support team and forgotten about. Zest is an exception, our customers are our most valuable advertisements, we stand by them!

The Zest team are a diverse group of IT professional who each bring their individual personality, skills and expertise to the organisation.

We come from a variety of backgrounds and share a common desire to deliver quality web solutions for our clients. We have capability built on experience gained during the delivery of a number of projects over a number of years. 

Neil Hamlin, CEO

Neil is the CEO of Zest IT, an Auckland based software development company that has a team of developers experienced with both Open Source and Microsoft solutions.

Neil has extensive experience with the design, development and implementation of mission critical database solutions in the Pacific, and around the world, and is actively involved in the management of all client accounts.  He has personally designed many complex database solutions.

Neil has had over 25 years experience in the IT industry and to support his understanding of the IT industry he is also a qualified Chartered Accountant. He was the founder and Managing Director of a successful software development company in Wellington prior to becoming the Managing Director for Zest IT, during which time he led development teams to create several niche products that were sold globally.

These included a taxation system for the Inland Revenue departments of developing economies (sold throughout the Pacific and Africa), a Customs system for collecting boarder tariffs, a Drivers licence and Motor Vehicle Registration system operational in several countries, and an Olympic and Commonwealth Games team management system, which has been sold and is operational in over 70 countries.

Neil lives in New Zealand with his young family, and enjoys sailing in the waters around Auckland.

See some of the projects Neil has delivered.

Careers at Zest

Careers at Zest

At Zest we believe that our biggest asset is our team. The collective experience and knowledge of our team allow us to deliver outstanding web solutions for our customers.

We are a diverse group of web professionals who share a common vision, we are all passionate about delivering effective outcomes for our customers. We encourage personal expression, we enjoy diversity, and enjoy a work hard, play hard philosophy

We are always on the lookout for talented passionate IT specialists who are looking for a role in a challenging rewarding environment.

If you are looking for your next career move, and have good development skills in either PHP/MySQL or C#/SQL Server, then please contact us.

Current Vacancies:

Let’s get together, grab a coffee, and brainstorm some ideas to get your business moving.

Contact us now

Get in touch

  • Zest IT Limited
    Level 2, 9 Anzac Street
    New Zealand
  • +64 (9) 919 1900
  • info@zestit.co.nz